Cookie Policy
Last updated: March 2025
This policy explains how RelayChainCom uses tracking technologies on relaychaincom.com. We believe in being straightforward about what data we collect and why it matters for your experience with our mobile app development services.
What Are These Technologies?
When you visit our site, small text files get stored on your device. Think of them as digital notes that help our website remember your preferences and understand how people interact with our content. These work alongside similar technologies like web beacons and local storage.
Most modern websites use these tools. They're not harmful—they just help create a better browsing experience. Without them, you'd need to re-enter information every single time you visited a page.
How We Use Tracking on Our Site
Essential Operations
These keep the basic functions working. You can't really turn these off if you want the site to work properly. They handle security, form submissions, and navigation.
Example: Session management when you fill out our contact form, or security tokens that protect against unauthorized access.
Performance Tracking
We track which pages get the most visits and how people move through our site. This helps us figure out what content is actually useful and what might need improvement.
Example: Counting page views, measuring load times, identifying which service descriptions get read most often.
Functional Preferences
These remember your choices so you don't have to set things up repeatedly. Like if you've already dismissed a notification or selected a preferred way to view our portfolio.
Example: Language preferences, viewing mode selections, or forms you've partially completed.
Marketing and Communication
These help us understand which marketing channels bring visitors to our site and what content resonates with potential clients in the mobile app space.
Example: Tracking whether you found us through a search engine or industry publication, measuring engagement with our case studies.
Specific Technologies We Implement
Analytics Tools
We use analytics platforms to understand visitor behavior. These tools show us patterns—like which service pages people spend time reading or where they drop off in our contact process. The data is aggregated, meaning we see trends rather than tracking individual users around the internet.
Session Management
Temporary session identifiers keep track of your activity during a single visit. These expire when you close your browser. They're necessary for things like remembering items you've added to inquiry forms as you navigate between pages.
Third-Party Services
Some features on our site connect with external services. For instance, if we embed a video demonstration of an app interface, that video platform might set its own tracking elements. We choose partners carefully, but you should know they have their own privacy practices.
Managing Your Preferences
You're not stuck with our default settings. Every browser gives you tools to control tracking technologies. Here's how to adjust things in the most common browsers:
Chrome
Go to Settings → Privacy and security → Cookies and other site data. You can block all tracking, allow only certain sites, or clear existing data.
Firefox
Navigate to Settings → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection with different levels you can customize.
Safari
Open Preferences → Privacy → Manage Website Data. Safari includes intelligent tracking prevention that blocks many third-party elements by default.
Edge
Access Settings → Cookies and site permissions → Manage and delete cookies and site data. Edge lets you view which sites have stored data and delete specific items.
Mobile Browsers
Mobile settings vary by device and browser app. Generally, look under Privacy or Advanced settings within your browser's menu. iOS and Android also have system-level tracking controls in your device settings.
Keep in mind that blocking all tracking technologies might affect how our site functions. Essential features like form submission or secure page navigation could stop working properly.
Data Retention and Your Control
Different types of data stick around for different amounts of time. Here's the general framework:
Temporary identifiers that disappear when you close your browser. Used for immediate navigation and form handling.
Short-term preference tracking and basic analytics. Helps us understand recent traffic patterns and user experience improvements.
Long-term analytics for understanding seasonal patterns in app development inquiries and service interest trends.
Some preferences stay until you manually delete them or change your settings. This includes choices about notification displays or viewing modes.
Common Questions
Can you identify me personally from this tracking?
Not from the tracking technologies alone. We see patterns and aggregated data, not individual identities. If you fill out a contact form with your details, that's different—but that's you choosing to share information, not us extracting it from tracking elements.
Why do you need marketing-related tracking?
It helps us understand which content and channels actually work. Running a mobile app development business means we need to know if our case studies help potential clients or if our technical explanations make sense. That feedback comes from seeing what people engage with.
Do you share this data with other companies?
We don't sell your information. Analytics platforms process data on our behalf, but that's different from us handing over your details to advertisers. Any third-party tools we use are bound by agreements to protect visitor privacy.
What happens if I block everything?
You can still browse our site and read about our services. But features like form submissions, preference saving, or interactive elements might not work correctly. You might also see less relevant content since we can't remember what you've already viewed.
How often does this policy change?
Whenever we add new tracking tools or change how we collect data, we update this document. The last update date is at the top. Major changes would be communicated through our site, though we encourage checking back periodically.
Your Rights and Options
You're entitled to know what data exists about your visits and request its deletion. Browser controls give you immediate options, but if you want specific information about what we've collected or have concerns about how tracking works, reach out directly.
- Request details about what tracking data we've collected from your visits
- Ask us to delete stored information associated with your browser or device
- Opt out of specific types of tracking while keeping essential functions active
- Get clarification on any part of this policy that seems unclear
- Understand how your information connects to our broader privacy practices
For visitors from regions with specific data protection regulations, you have additional rights under those frameworks. We respect legal requirements for data handling regardless of where you're browsing from.
Questions About Our Tracking Practices?
We're based in Hiroshima and handle all privacy inquiries directly. If something in this policy doesn't make sense or you want to discuss your specific situation, get in touch.
Email: info@relaychaincom.com
Phone: +81 470-290-128
Address: 2-29 Tatemachi, Naka Ward, Hiroshima, 730-0032, Japan